Returns & Exchanges

At Bask and Lather Co, we want you to be completely satisfied with your hair care journey. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused products to ensure the highest standards of hygiene and safety.

1

Initiate Your Request

Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Carefully pack the unused items in their original packaging, ensuring all seals are intact to qualify for a full refund.

3

Ship It Back

Affix the provided shipping label and drop your package off at any authorized carrier location; please note that return shipping costs may be deducted from your refund.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing